Error
Error Code:
17
MongoDB Error 17: Invalid Network Communication Protocol
Description
This error indicates a failure in the communication protocol between the MongoDB client and server. It typically occurs when the server receives a request that does not conform to the expected MongoDB wire protocol, or when network issues corrupt the data being exchanged, preventing successful database operations.
Error Message
Protocol Error
Known Causes
4 known causesMismatched Client/Server Versions
The MongoDB client driver version is incompatible with the server version, leading to discrepancies in the communication protocol.
Network Interference or Corruption
Network instability, firewalls, or proxy servers corrupt data packets, causing the server to receive an invalid protocol message.
Malformed Client Request
The client application sends a request that is syntactically incorrect or violates the MongoDB wire protocol specification.
TLS/SSL Handshake Failure
Misconfiguration of TLS/SSL settings prevents a secure and compliant connection handshake, leading to protocol errors.
Solutions
Coming SoonDetailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:
General Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service