Error
Error Code:
38
MongoDB Error 38: File Access Failure
Description
Error 38, 'File Not Open', indicates that MongoDB attempted to access or create a necessary file but failed to do so. This typically occurs during server startup, data directory operations, or when writing to journal or log files, preventing the server from operating correctly.
Error Message
File Not Open
Known Causes
4 known causesInsufficient File Permissions
The MongoDB process lacks the necessary read or write permissions for critical files or directories, such as data files, journal files, or log files.
Underlying File System Problems
Issues with the storage system, such as a full disk, corrupted files, or problems with network-attached storage, can prevent file operations.
Missing or Incorrect File Path
MongoDB attempted to open a file that does not exist at the specified location, or the configured path for a file (like the data directory or log file) is incorrect.
File Already in Use or Locked
Another process or application might be holding a lock on a file that MongoDB needs to access, preventing MongoDB from opening it.
Solutions
Coming SoonDetailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:
General Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service