Error
Error Code: ORA-28385

ORA-28385: PKI Migration Failure

📦 Oracle Database
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Description

The ORA-28385 error indicates a failed attempt to migrate to a Hardware Security Module (HSM) using PKI certificates. This occurs during database configuration or security setup when transitioning encryption key management to an HSM.
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Error Message

ORA-28385: cannot perform a PKI certificate-based migration
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Known Causes

1 known causes
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Incorrect Migration Method
The migration process requires a symmetric master key migration instead of a PKI certificate-based approach.
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Solutions

Coming Soon

Detailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:

General Troubleshooting Tips

  • Check the error message carefully for specific details
  • Review recent changes that might have caused the error
  • Search for the exact error code in the official documentation
  • Check log files for additional context
  • Try restarting the application or service

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