Warning
Error Code:
ORA-28390
Oracle ORA-28390: Wallet State Issue
Description
This error indicates that the auto-login wallet for Transparent Data Encryption (TDE) is not open, but the encryption wallet itself might still be active. This can lead to unexpected behavior or security vulnerabilities, as TDE operations may still function without the expected auto-login mechanism.
Error Message
ORA-28390: auto login wallet not open but encryption wallet may be open
Known Causes
4 known causesWallet Not Configured
The auto-login wallet has not been properly configured or created after database installation.
Wallet Closed Manually
The auto-login wallet was intentionally or unintentionally closed using administrative commands.
Incorrect Wallet Path
The database is configured with an incorrect path to the auto-login wallet file.
Wallet File Corruption
The auto-login wallet file may be corrupted, preventing the database from opening it automatically.
Solutions
Coming SoonGeneral Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service