Error
Error Code: ORA-28523

Oracle ORA-28523: Incompatible Agent Versions

📦 Oracle Database
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Description

The ORA-28523 error indicates a version mismatch between the Oracle database instance and the agent used to connect to a non-Oracle system via a database link. This incompatibility prevents successful data access or operations.
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Error Message

ORA-28523: ORACLE and heterogeneous agent are incompatible versions
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Known Causes

4 known causes
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Agent Version Mismatch
The agent software connecting to the non-Oracle database is not compatible with the Oracle database version.
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Outdated Agent Software
The agent software has not been updated to a version that supports the current Oracle database release.
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Incorrect Agent Configuration
The agent is configured incorrectly, leading to version identification issues or communication failures.
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Unsupported Oracle Version
The agent does not support the Oracle database version being used.
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Solutions

Coming Soon

Detailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:

General Troubleshooting Tips

  • Check the error message carefully for specific details
  • Review recent changes that might have caused the error
  • Search for the exact error code in the official documentation
  • Check log files for additional context
  • Try restarting the application or service