Error
Error Code:
ORA-28523
Oracle ORA-28523: Incompatible Agent Versions
Description
The ORA-28523 error indicates a version mismatch between the Oracle database instance and the agent used to connect to a non-Oracle system via a database link. This incompatibility prevents successful data access or operations.
Error Message
ORA-28523: ORACLE and heterogeneous agent are incompatible versions
Known Causes
4 known causesAgent Version Mismatch
The agent software connecting to the non-Oracle database is not compatible with the Oracle database version.
Outdated Agent Software
The agent software has not been updated to a version that supports the current Oracle database release.
Incorrect Agent Configuration
The agent is configured incorrectly, leading to version identification issues or communication failures.
Unsupported Oracle Version
The agent does not support the Oracle database version being used.
Solutions
Coming SoonGeneral Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service