Error
Error Code: ORA-28560

Oracle ORA-28560: Agent Configuration Error

📦 Oracle Database
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Description

The ORA-28560 error indicates a problem with the configuration of an agent process, usually related to Heterogeneous Services or external procedures. It arises when the Oracle server calls a function unsupported by the connected agent, often due to incorrect network configuration.
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Error Message

ORA-28560: error in configuration of agent process
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Known Causes

3 known causes
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Incorrect Net8 Setup
The Net8 configuration is pointing to the wrong agent executable, leading to incompatibility between the server and the agent.
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Wrong SID Used
The Oracle server is using an incorrect SID when connecting to the agent, resulting in the wrong agent process being invoked.
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LISTENER.ORA Misconfiguration
The LISTENER.ORA file on the agent's host machine is not properly configured, causing the agent to fail during initialization.
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Solutions

Coming Soon

Detailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:

General Troubleshooting Tips

  • Check the error message carefully for specific details
  • Review recent changes that might have caused the error
  • Search for the exact error code in the official documentation
  • Check log files for additional context
  • Try restarting the application or service