Error
Error Code:
13
SAP S/4HANA Error 13: File Creation/Write Failed
Description
This error indicates that SAP S/4HANA encountered a problem when attempting to create a new file or write data to an existing file. It typically occurs during operations that involve saving data, generating reports, or exporting information, often due to permission issues, disk space, or file system problems.
Error Message
ERR_FILE_CREATE_WRITE_FAILED
Known Causes
4 known causesInsufficient User Permissions
The SAP S/4HANA application or the current user lacks the necessary read/write permissions for the target directory or file system.
Low Disk Space
The storage volume where SAP S/4HANA is attempting to create or write the file has run out of available disk space.
Invalid File Path or Network Issue
The specified file path is incorrect, inaccessible, or there's a network connectivity problem preventing access to a remote file share.
File Lock or Corruption
The target file is currently locked by another process, or the file system itself is corrupted, preventing write operations.
Solutions
3 solutions available1. Verify Disk Space and Permissions on Application Server easy
Ensure the SAP application server has sufficient disk space and the correct file system permissions for the user running the SAP instance.
1
Log in to the SAP application server (where the error is occurring) with an administrator account.
2
Check the available disk space on the relevant file system. The error often occurs when the file system is full.
df -h3
Identify the user account under which the SAP instance is running (e.g., `<sid>adm`). This can be found in the SAP management console or by checking running processes.
4
Verify that this user has write permissions to the directory where SAP is attempting to create or write the file. Common locations include `/usr/sap/<SID>/SYS/global/` or specific directories for logs and trace files.
ls -ld /path/to/sap/directory5
If permissions are missing or incorrect, grant the SAP user write access to the directory.
sudo chown <sid>adm:<sid>adm /path/to/sap/directory && sudo chmod 775 /path/to/sap/directory6
If disk space is insufficient, free up space by deleting unnecessary files, archiving old logs, or expanding the file system.
2. Check SAP System Profile Parameters for File Paths medium
Review SAP system profile parameters to ensure that the configured file paths for operations like spool files, trace files, and external commands are valid and accessible.
1
Access the SAP system profile parameters using transaction `RZ10` or `RZ11`.
2
Search for and review parameters related to file operations. Key parameters to check include:
3
- `DIR_PERMANENT`: Directory for permanent files.
- `DIR_EPS_ROOT`: Root directory for external programs.
- `DIR_RUN`: Directory for runtime files.
- `DIR_LOGFILE`: Directory for log files.
- `DIR_GLOBAL`: Global directory for shared files.
- `DIR_EPS_ROOT`: Root directory for external programs.
- `DIR_RUN`: Directory for runtime files.
- `DIR_LOGFILE`: Directory for log files.
- `DIR_GLOBAL`: Global directory for shared files.
4
For each relevant parameter, verify that the specified directory exists on the SAP application server and that the SAP system user (`<sid>adm`) has the necessary read and write permissions to these directories.
5
If any path is incorrect or inaccessible, correct it in `RZ10` and activate the profile. A system restart might be required for some changes to take effect.
3. Investigate File System Mount Options and Integrity advanced
Ensure that the file system where SAP is trying to write is correctly mounted with appropriate options and is not corrupted.
1
On the SAP application server, check the mount options for the file system where the error is occurring.
mount | grep /path/to/sap/filesystem2
Look for restrictive mount options such as `ro` (read-only). If the file system is mounted read-only, it will prevent any writes.
3
If the file system is read-only and should be writable, remount it with appropriate options (e.g., `rw`). This might require root privileges and a system reboot or careful remounting.
sudo mount -o remount,rw /path/to/sap/filesystem4
Check the system logs (e.g., `/var/log/syslog`, `/var/log/messages`) for any file system errors or corruption messages that might have occurred around the time of the error.
5
If file system corruption is suspected, consider running file system check utilities (e.g., `fsck`) during a maintenance window. **Caution:** This should be done with extreme care and after backing up critical data.