Error
Error Code:
216
SAP S/4HANA Error 216: Resource Manager Failure
Description
Error 216, identified as ERR_TX_XAER_RMFAIL, indicates that a resource manager required for a distributed transaction is currently unavailable or inaccessible. This typically occurs when SAP S/4HANA attempts to coordinate operations across multiple data sources or external systems, preventing the transaction from committing successfully.
Error Message
ERR_TX_XAER_RMFAIL
Known Causes
4 known causesNetwork Connectivity Issues
The SAP S/4HANA system cannot establish or maintain a stable network connection with the external resource manager.
Resource Manager Downtime
The external database, message queue, or other resource manager involved in the distributed transaction is offline or experiencing operational issues.
Incorrect XA Configuration
Misconfigurations in the XA (eXtended Architecture) transaction settings within SAP S/4HANA or on the external resource manager side.
Access or Permission Denied
The user or system account used by SAP S/4HANA lacks the necessary permissions to connect to or perform operations on the resource manager.
Solutions
Coming SoonDetailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:
General Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service