Error
Error Code:
4197
SAP S/4HANA Error 4197: LDAP Provider Creation Failed
Description
This error indicates that SAP S/4HANA encountered an internal issue while attempting to create or configure an LDAP (Lightweight Directory Access Protocol) provider. It typically occurs during the setup or modification of user authentication and directory services, preventing integration with external directories.
Error Message
ERR_LDAP_PROVIDER_CREATION_FAILED
Known Causes
4 known causesIncorrect LDAP Configuration Parameters
Misconfigured server addresses, ports, base DNs, or authentication details can prevent successful provider creation.
Network Connectivity Issues
The SAP S/4HANA system cannot reach the LDAP server due to firewall restrictions, network outages, or incorrect hostnames.
LDAP Server Unavailable or Misconfigured
The target LDAP server is offline, overloaded, or has internal configuration problems preventing new connections.
Insufficient Permissions
The user or service account attempting to create the LDAP provider lacks the necessary directory permissions on the LDAP server.
Solutions
Coming SoonGeneral Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service