Error
Error Code:
4227
SAP S/4HANA Error 4227: Invalid Issuer Name
Description
This error indicates that the issuer name provided during an authentication or integration attempt does not match the expected format or value. It typically occurs when SAP S/4HANA tries to validate an identity provider (IdP) or external system's identity through its issuer name, and there's a discrepancy in the configured or presented value.
Error Message
ERR_PROVIDER_INV_ISSUER_NAME
Known Causes
4 known causesMismatched Configuration
The issuer name configured in SAP S/4HANA for an external system or identity provider does not exactly match the actual issuer name presented.
Incorrect Identity Provider Metadata
The metadata imported or manually configured from the Identity Provider (IdP) contains an incorrect or malformed issuer name.
Typographical Error
A simple spelling mistake or case sensitivity issue when manually entering the issuer name during system setup or configuration.
Outdated Configuration
The issuer name of the external system or IdP has changed, but the corresponding configuration in SAP S/4HANA has not been updated.
Solutions
Coming SoonDetailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:
General Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service