Error
Error Code:
4228
SAP S/4HANA Error 4228: Provider Already Exists
Description
This error indicates that you are attempting to create or register a new provider (e.g., a data source, service connection, or external system) with an identifier that is already in use within the SAP S/4HANA system. It typically occurs during configuration, integration setup, or when defining new services.
Error Message
ERR_PROVIDER_ALREADY_EXISTS
Known Causes
3 known causesDuplicate Provider ID Entry
An attempt was made to register a new provider using an ID that is already assigned to an existing provider in the system.
Incorrect Configuration Parameters
The configuration or integration settings might be inadvertently attempting to create a provider with an existing name/ID instead of modifying or referencing it.
Accidental Re-creation Attempt
A user or automated process might be attempting to create a provider that has already been successfully set up, perhaps due to a retry mechanism or manual oversight.
Solutions
3 solutions available1. Identify and Remove Duplicate Provider Entries medium
Locate and remove redundant provider entries from the system to resolve the conflict.
1
Connect to your SAP HANA database using a SQL client (e.g., SAP HANA Studio, hdbsql).
2
Execute a query to identify potential duplicate provider entries. The exact table and column names might vary slightly depending on your specific S/4HANA version and configuration, but a common starting point is to look for entries with the same provider name or identifier in relevant system tables. You might need to consult SAP Notes or your system documentation for the precise table names.
SELECT PROVIDER_NAME, COUNT(*) FROM SYS.PROVIDERS GROUP BY PROVIDER_NAME HAVING COUNT(*) > 1;3
Analyze the results of the query. If duplicates are found, you will need to determine which entry is the legitimate one and which is the duplicate. This might involve checking creation dates, associated configurations, or other metadata.
4
Once the duplicate is identified, carefully delete it. **Caution:** This step is critical and should be performed with extreme care. Incorrect deletion can lead to system instability. It is highly recommended to back up the table before proceeding.
DELETE FROM SYS.PROVIDERS WHERE PROVIDER_NAME = '<duplicate_provider_name>' AND <other_criteria_to_identify_duplicate>;5
Verify that the duplicate entry has been removed and the error no longer occurs.
2. Re-register the Provider with a Different Name or Identifier medium
If a provider cannot be cleanly removed, try re-registering it under a new, unique name.
1
Identify the process or application attempting to register the provider that is causing the 'Provider Already Exists' error.
2
Consult the documentation for that specific process or application to understand how providers are registered and if there's an option to specify a unique identifier or name during registration.
3
Attempt to re-register the provider, providing a new, unique name or identifier. This might involve modifying configuration files, command-line arguments, or application settings.
4
If the process involves a script or programmatic registration, adjust the code to use a different provider name.
Example (conceptual, actual implementation varies):
# Original registration attempt
register_provider(provider_name='MyProvider', ...)
# Modified registration attempt with a unique suffix
import datetime
unique_name = f'MyProvider_{datetime.datetime.now().strftime("%Y%m%d%H%M%S")}';
register_provider(provider_name=unique_name, ...)5
After successful re-registration with a new name, ensure that all dependent applications or processes are updated to use the new provider name.
3. Consult SAP Support and Relevant SAP Notes easy
Leverage SAP's official resources for known issues and specific solutions.
1
Search the SAP Support Portal (SAP ONE Support Launchpad) for SAP Notes related to error code 4228 and the message 'ERR_PROVIDER_ALREADY_EXISTS'.
2
Pay close attention to notes specific to your SAP S/4HANA version and the relevant database component (e.g., SAP HANA).
3
If no relevant SAP Notes are found, or if the provided solutions do not resolve the issue, consider opening a ticket with SAP Support. Provide them with detailed information about your system, the exact error message, and the steps you have already taken.