Error
Error Code:
4242
SAP S/4HANA Error 4242: Provider User Mapping Drop Failed
Description
This error indicates that the SAP S/4HANA system failed to remove a user mapping associated with an external identity provider. It typically occurs during identity management tasks when attempting to disassociate an S/4HANA user from an external user account.
Error Message
ERR_PROVIDER_DROPPING_USER_MAPPING_FAILED
Known Causes
4 known causesInsufficient User Permissions
The user attempting to drop the provider user mapping lacks the necessary authorization roles or profiles within SAP S/4HANA.
Active User Session or Dependencies
The user mapping cannot be dropped because the associated user account is currently active, logged in, or has critical dependencies preventing its removal.
External Provider Configuration Issue
There is an issue with the configuration of the external identity provider or its connectivity, preventing the successful update or removal of the mapping.
System Data Inconsistency
An underlying data inconsistency or corruption within the user mapping tables in SAP S/4HANA is preventing the drop operation.
Solutions
Coming SoonDetailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:
General Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service