Error
Error Code:
5221
SAP S/4HANA Error 5221: Text Dictionary Loading Issue
Description
Error 5221, indicated by ERR_TEXT_EA_NC_LOAD_ERROR, signifies a failure in the SAP S/4HANA system to load essential text dictionaries. This typically occurs when the system attempts to retrieve language-specific texts, labels, or messages required for displaying user interface elements or processing data, often during system startup or transaction execution.
Error Message
ERR_TEXT_EA_NC_LOAD_ERROR
Known Causes
3 known causesCorrupted Dictionary Files
The system's dictionary files, which store crucial text data, may be damaged or incomplete, preventing them from being loaded correctly.
Insufficient System Resources
Lack of adequate memory or processing power on the server can hinder the system's ability to load large dictionary files efficiently, leading to a failure.
Incorrect System Configuration
Misconfigurations in system parameters, such as incorrect dictionary paths or restricted access permissions, can prevent the dictionary from being found or loaded.
Solutions
3 solutions available1. Restarting SAP Gateway Service easy
A quick restart of the SAP Gateway service can resolve transient issues with text dictionary loading.
1
Log in to your SAP S/4HANA application server using an administrator user.
2
Access the SAP Management Console (SMConsole). This is typically done by running 'smconsole' from the command line or through the SAP GUI.
3
Navigate to the 'Services' or 'Gateway' section.
4
Locate the SAP Gateway service (often named 'sapgw<instance_number>').
5
Stop the SAP Gateway service. Then, start it again.
6
Monitor SAP system logs (SM21) for any recurring errors after the restart.
2. Verifying and Re-initializing Text Dictionary Cache medium
The error might stem from a corrupted or outdated text dictionary cache, requiring re-initialization.
1
Log in to your SAP S/4HANA system using SAP GUI with an administrator user.
2
Execute transaction code `SM59` to display RFC Destinations.
3
Under 'HTTP Connections to External Server', check for any destinations related to text dictionary services or external text repositories. Ensure they are active and can be connected to.
4
Execute transaction code `ST05` to activate the performance trace.
5
Perform the action that triggers the ERR_TEXT_EA_NC_LOAD_ERROR error.
6
Deactivate the performance trace in `ST05` and analyze the trace results for any specific SQL errors or connection issues related to text dictionary tables (e.g., `DD02L`, `DD02T`).
7
If issues are identified with the text dictionary itself, consider re-initializing it. This can be done via SAP Note 2018031 - 'How to re-initialize Text Dictionary'. Follow the specific instructions in the note, which often involves running specific ABAP programs or using system utilities.
Example (refer to SAP Note for exact program names and parameters):
CALL FUNCTION 'DD_TEXT_DICTIONARY_INIT'.8
After re-initialization, restart the SAP system or relevant services and test the functionality again.
3. Checking and Adjusting SAP Gateway Parameters medium
Incorrect or missing SAP Gateway parameters can prevent successful text dictionary loading.
1
Log in to your SAP S/4HANA system using SAP GUI with an administrator user.
2
Execute transaction code `RZ10` to maintain profile parameters.
3
Select the correct profile (e.g., DEFAULT, INSTANCE) and choose 'Change'.
4
Look for parameters related to the Gateway, such as `gw/acl_mode`, `gw/reg_info`, `gw/local_registration`, and `gw/connect_limit`. Ensure these are set appropriately for your security and operational requirements.
5
Specifically, check `gw/acl_mode`. If set to '1', ensure that `gw/acl_file` points to a valid ACL file with the necessary permissions for external programs to register. If the ACL file is missing or misconfigured, it can cause registration failures.
Example parameter setting:
gw/acl_mode = 1
gw/acl_file = /usr/sap/<SID>/SYS/global/p99999999.pse6
If you make any changes to profile parameters, you will need to restart the SAP Gateway service or the entire SAP system for the changes to take effect.
7
After restarting, re-test the functionality that was causing the error.