Error
Error Code: 5331

SAP S/4HANA Error 5331: Segment Annotation Creation Failed

📦 SAP S/4HANA
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Description

Error 5331, 'ERR_TEXT_LA_ANN_SEGMENT', indicates a failure during the creation of a segment annotation within SAP S/4HANA. This typically occurs when the system attempts to define or mark a specific part of a text, often in the context of text analysis, data extraction, or language processing functionalities.
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Error Message

ERR_TEXT_LA_ANN_SEGMENT
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Known Causes

4 known causes
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Invalid Text Input
The source text provided for annotation might be malformed, contain invalid characters, or not adhere to the expected data format for segment processing.
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Annotation Configuration Error
Incorrect or incomplete configuration settings for the annotation service or related text processing components can prevent proper segment creation.
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System Resource Constraints
Insufficient system resources, such as memory or processing power, can lead to failures when attempting to process large or complex text annotations.
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Insufficient Permissions
The user account or background process attempting to create the segment annotation may lack the required authorization to perform this operation.
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Solutions

3 solutions available

1. Verify and Reset SAP HANA Client Configuration easy

Ensures the SAP HANA client is correctly configured and resets it if necessary.

1
Access the SAP HANA Studio or SAP HANA Cockpit. Navigate to the system configuration or administration section.
2
Locate the client configuration settings. This might involve checking parameters related to client libraries, connection details, or security settings.
3
If any inconsistencies or incorrect values are found, correct them. This could involve updating hostnames, port numbers, or security configurations.
4
As a troubleshooting step, consider resetting the client configuration to its default settings and reconfiguring it. The exact method for resetting depends on the specific client tool being used (e.g., SAP HANA Studio, command-line tools).
5
Restart the application or service that is generating the error after making any configuration changes.

2. Check SAP HANA Database Resource Availability medium

Addresses potential resource constraints on the SAP HANA database that could hinder segment annotation.

1
Log in to the SAP HANA Cockpit or use SQL commands to monitor the database's resource utilization.
SELECT * FROM SYS.M_RESOURCE_UTILIZATION;
2
Specifically, check the memory usage, CPU utilization, and I/O performance. High utilization in any of these areas can lead to performance issues and errors like 5331.
3
If memory is a concern, analyze memory consumption by tables, procedures, or other database objects. Consider optimizing queries or data models.
4
If CPU is consistently high, investigate long-running queries or inefficient application logic. The `SYS.M_CONNECTIONS` and `SYS.M_STATEMENTS` views can help identify resource-intensive operations.
SELECT HOST, PORT, CONNECTION_STATUS, STATEMENT_ID, STATEMENT_TEXT, CPU_TIME, USED_MEMORY FROM SYS.M_CONNECTIONS JOIN SYS.M_STATEMENTS ON SYS.M_CONNECTIONS.CONNECTION_ID = SYS.M_STATEMENTS.CONNECTION_ID WHERE CPU_TIME > <threshold>;
5
Ensure sufficient disk space is available for the SAP HANA database and its logs.
6
If resource issues are identified, consider scaling up the SAP HANA hardware or optimizing database operations and application code.

3. Investigate SAP HANA System Logs and Traces advanced

Performs a deep dive into SAP HANA system logs and traces for specific error details.

1
Access the SAP HANA trace files. These are typically located in the `trace` directory within the SAP HANA instance's data directory.
2
Search for entries related to error code 5331 or `ERR_TEXT_LA_ANN_SEGMENT` around the time the error occurred. Pay attention to surrounding log messages for context.
3
Utilize the SAP HANA Cockpit's diagnostic tools or the `M_LOG_FILES` system view to access and filter log entries.
SELECT * FROM SYS.M_LOG_FILES WHERE FILENAME LIKE '%indexserver%' AND LOG_TIMESTAMP BETWEEN '<start_time>' AND '<end_time>';
4
If available, enable and collect detailed traces for the relevant SAP HANA services (e.g., indexserver) to capture more granular information about the segment annotation process.
5
Analyze the trace files for specific SQL statements, internal SAP HANA operations, or data inconsistencies that might be triggering the error.
6
Based on the trace information, consult SAP Notes, the SAP Community, or open an incident with SAP Support, providing the detailed logs and trace files.
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