Error
Error Code:
5448
SAP S/4HANA Error 5448: Unsupported Text Format
Description
This error indicates that the text or financial accounting (FCA) data provided to SAP S/4HANA is not in a recognized or expected format. It typically occurs during data imports, integrations, or when processing external files that do not conform to system requirements.
Error Message
ERR_TEXT_FCA_UNSUPPORTED_FORMAT
Known Causes
4 known causesIncorrect File Type
The file submitted for processing is not the expected type (e.g., a PDF instead of a CSV, or an unsupported XML schema).
Invalid Data Structure
Even if the file type is correct, the internal structure, headers, or field delimiters do not match the required SAP S/4HANA format template.
Character Encoding Mismatch
Special characters or non-standard text encodings in the input file are not compatible with SAP S/4HANA's expected encoding.
Outdated Format Version
The format of the input data is an older or deprecated version that is no longer supported by the current SAP S/4HANA system configuration.
Solutions
3 solutions available1. Verify and Correct Text Format in Source Data easy
Ensure the text data being imported or processed adheres to supported formats.
1
Identify the specific text data causing the error. This might involve reviewing recent data loads, configurations, or user inputs.
2
Examine the encoding of the text data. Common unsupported formats include non-standard UTF-8 variations, legacy encodings (like EBCDIC on some systems), or binary data mistakenly treated as text.
3
If the data originates from an external source (e.g., file upload, API integration), check the source system's export or generation settings to ensure it's producing data in a standard, S/4HANA-compatible format (typically UTF-8).
4
If the data is manually entered, instruct users on the correct text format and character set to use. Provide examples of acceptable characters and structures.
5
If the problematic data is already in S/4HANA, you may need to correct it directly within the application or via data migration tools. For large volumes, consider a data cleansing process.
2. Review and Update SAP S/4HANA Configuration for Text Handling medium
Adjust system parameters or settings related to text processing.
1
Consult SAP Notes and documentation related to error code 5448 and ERR_TEXT_FCA_UNSUPPORTED_FORMAT. SAP often releases updates or provides specific configuration guidance for such issues.
2
Check the system's language and character set configurations. Ensure that the default language and any explicitly configured languages for text processing are supported and properly set up in S/4HANA.
3
Investigate any custom development or enhancement that might be involved in text processing. This could include ABAP programs, Fiori apps, or integration scenarios. Review the code for explicit handling of text formats and ensure it aligns with S/4HANA expectations.
4
If the error occurs during specific transactions or processes, examine the configuration of those modules or transactions. There might be specific settings for text fields or data entry that need adjustment.
3. Utilize SAP Support and Trace Tools advanced
Leverage SAP's diagnostic tools to pinpoint the root cause.
1
Activate system traces (e.g., ST05, ST12) to capture detailed information about the operation that triggers the error. Focus on SQL traces and ABAP traces.
2
Analyze the trace files to identify the exact database calls or ABAP statements where the text format issue is encountered. Look for specific character data being passed and the context of its usage.
3
Use transaction SM50 to inspect the work processes when the error occurs. This can provide insights into the current program execution and data being processed.
4
If the issue persists and cannot be resolved through configuration or data correction, create a support ticket with SAP. Provide them with all collected trace information, error logs, and details about the scenario. They can then analyze the problem at a deeper level.