Error
Error Code:
5524
SAP S/4HANA Error 5524: HTML Detagger Configuration Failure
Description
Error 5524 indicates that the HTML Detagger component within SAP S/4HANA failed to initialize or configure correctly. This typically occurs when the system attempts to process or display HTML-formatted content, preventing proper rendering or sanitization of text fields.
Error Message
ERR_TEXT_SA_HTML_CONFIGURE: Failed to configure HTMLDetagger.
Known Causes
4 known causesCorrupted Configuration Files
Configuration files essential for the HTML Detagger component are either missing, corrupted, or incorrectly formatted.
Insufficient System Permissions
The SAP system or the user account running the relevant process lacks the necessary read/write permissions for the Detagger's configuration files or installation directories.
Incorrect System Parameters
Underlying system parameters or customizing settings related to text processing or HTML handling within SAP S/4HANA are misconfigured.
Component Installation Issue
The HTML Detagger component itself was not installed correctly, or its installation became corrupted during a system update or patch application.
Solutions
3 solutions available1. Verify and Restart HTML Detagger Service easy
Ensures the HTML Detagger service is running and restarts it if necessary.
1
Access the SAP S/4HANA system's service management tools. This is typically done via transaction `SMIT` or by navigating to the operating system level.
2
Locate the service responsible for HTML Detagger. The exact name might vary but look for keywords like 'HTMLDetagger', 'SAP_HTML_DETAGGER', or similar within the service list.
3
Check the current status of the HTML Detagger service. If it's stopped, start it. If it's running, stop and then start it again to force a re-initialization.
4
After restarting, re-test the functionality that triggered error 5524 to confirm the issue is resolved.
2. Review and Correct HTML Detagger Configuration Parameters medium
Inspects and rectifies potential misconfigurations in the HTML Detagger parameters.
1
Navigate to transaction `SM30` in your SAP S/4HANA system.
2
Enter the table name `SA_HTML_CONFIG` and click 'Maintain'.
3
Examine the entries in the `SA_HTML_CONFIG` table. Look for any parameters that might be incorrect, missing, or have invalid values. Common areas to check include file paths, security settings, and integration points with other SAP components.
4
Consult SAP Notes related to error 5524 and the `SA_HTML_CONFIG` table for recommended default or corrected parameter values. Correct any identified misconfigurations.
5
Save the changes to the `SA_HTML_CONFIG` table.
6
Restart the HTML Detagger service (as per Solution 1) for the new configuration to take effect.
3. Apply Relevant SAP Notes and Support Packages advanced
Addresses known bugs or issues by applying SAP's recommended patches.
1
Access the SAP Support Portal (SAP ONE Support Launchpad).
2
Search for SAP Notes related to 'Error 5524', 'HTML Detagger', and 'SAP S/4HANA'. Pay close attention to notes specific to your S/4HANA version and support package level.
3
Review the identified SAP Notes to understand the cause of the error and the recommended solution, which often involves applying a specific support package or a manual correction.
4
If a support package needs to be applied, follow standard SAP transport procedures to import it into your S/4HANA system. If it's a manual correction, carefully implement the instructions provided in the note.
5
After applying the SAP Note or support package, restart the HTML Detagger service and test the functionality.