Error
Error Code:
5525
SAP S/4HANA Error 5525: HTML Text Processing Failure
Description
This error indicates that SAP S/4HANA failed to process or 'detag' HTML content, meaning it couldn't convert rich HTML into plain text. It typically occurs when the system attempts to extract text from fields or documents containing malformed or unsupported HTML structures.
Error Message
ERR_TEXT_SA_HTML_PROCESS
Known Causes
3 known causesMalformed HTML Content
The source HTML contains syntax errors, unclosed tags, or invalid structures that the system's detagger component cannot parse correctly.
Unsupported HTML Elements
The HTML content includes tags, attributes, or CSS styles not recognized or supported by SAP's S/4HANA HTML processing engine.
Detagger Component Issue
An internal malfunction or misconfiguration within the SAP S/4HANA HTML detagger component prevents successful processing.
Solutions
3 solutions available1. Verify and Re-upload HTML Content easy
Ensures the HTML data itself is valid and correctly transmitted.
1
Identify the specific transaction or report generating the error. This usually provides context for which HTML content is failing.
2
Access the source of the HTML content. This might be a custom report, a standard SAP transaction that allows HTML editing, or an external system feeding data into SAP.
3
Carefully review the HTML for syntax errors, broken tags, or invalid characters. Tools like online HTML validators can be helpful.
4
If the HTML is being uploaded or imported, try re-uploading or re-importing the content. Ensure the file encoding is correct (e.g., UTF-8).
5
If the HTML is generated dynamically within SAP, debug the ABAP code responsible for its creation to pinpoint the source of the invalid HTML.
2. Check SAP Gateway Configuration and Services medium
Ensures the SAP Gateway is properly configured to handle HTML processing.
1
Access transaction `SMGW` (Gateway Monitor) in your S/4HANA system.
2
Navigate to 'Goto' -> 'Expert Functions' -> 'Work Processes'.
3
Look for any work processes that are showing errors or are in a problematic state. The error might be related to a specific gateway process handling the HTML.
4
Check transaction `SICF` (Services in the Internet Communication Framework). Ensure that the relevant ICF services for HTML processing (e.g., those related to OData services or UI technologies) are active and correctly configured.
5
Verify that the SAP Gateway system alias is correctly defined and accessible from the application server.
3. Review SAP Notes and Kernel Updates advanced
Addresses known issues with HTML processing that may be resolved by SAP patches.
1
Access the SAP Support Portal (launchpad.support.sap.com).
2
Search for SAP Notes related to 'Error 5525', 'ERR_TEXT_SA_HTML_PROCESS', 'HTML processing failure', and your specific S/4HANA version.
3
Pay close attention to notes that mention kernel patches, specific component updates (e.g., UI5, Gateway components), or configuration changes.
4
If a relevant SAP Note is found, follow its instructions precisely. This may involve applying a support package, updating the kernel, or implementing manual configuration changes.
5
Consider the possibility that a kernel update or a patch to a core component is required. Consult with your SAP Basis team or SAP support for guidance on applying these updates.