Error
Error Code:
5535
SAP S/4HANA Error 5535: Text Preprocessor Exception
Description
This error indicates that the SAP S/4HANA text preprocessor encountered an unexpected issue while processing text-based data. It typically occurs during data ingestion, transformation, or analysis tasks where text content needs to be normalized or prepared for further use within the system.
Error Message
ERR_TEXT_PREPROCESSOR_EXCEPTION
Known Causes
4 known causesInvalid Text Input Data
The system received text data that is malformed, contains unsupported characters, or does not conform to expected formats, leading to a processing failure.
Preprocessor Configuration Issues
Incorrect or incomplete configuration settings for the text preprocessor module can cause it to fail when attempting to process data.
System Resource Limitations
Insufficient system memory, CPU, or temporary storage during intensive text processing operations can lead to an exception.
Customization Conflicts
Custom developments or enhancements interacting with standard text processing routines may introduce conflicts or errors, causing the preprocessor to fail.
Solutions
3 solutions available1. Restart Text Preprocessor Service easy
A quick restart of the text preprocessor service often resolves transient issues.
1
Log in to your SAP S/4HANA application server using an administrator account.
2
Open the SAP Management Console (SMconsole) or use the operating system's service management tools.
3
Locate the service responsible for the SAP Text Preprocessor (often related to TREX or search services). The exact name can vary but look for terms like 'TREX', 'Search', or 'Text Indexing'.
4
Stop the service.
5
Wait for a few moments to ensure it has fully shut down.
6
Start the service again.
7
Test the functionality that was causing the error to see if it has been resolved.
2. Verify and Rebuild Text Index medium
Corrupted or outdated text indexes can lead to preprocessor errors.
1
Identify the specific object or document type that is triggering the error. This might be evident from application logs or user reports.
2
Access the SAP S/4HANA system and navigate to transaction SPRO.
3
Follow the path: SAP NetWeaver -> Application Server -> Search and Operational Analytics -> Indexing -> Index Administration.
4
Locate the index related to the problematic object or document type. You may need to consult SAP documentation or your system administrator for the exact index name.
5
Perform a 'Verify Index' operation to check for any inconsistencies.
6
If inconsistencies are found or as a proactive measure, initiate a 'Rebuild Index' operation. Be aware that this can be resource-intensive and may take time depending on the size of the index.
7
Monitor the rebuild process and check the application logs for any new errors during or after the rebuild.
8
Test the functionality again.
3. Check System Resources and Configuration advanced
Insufficient system resources or incorrect configuration can impact the text preprocessor.
1
Monitor the application server's CPU, memory, and disk space utilization. High utilization can starve the text preprocessor of necessary resources.
2
Review the SAP Notes related to SAP Text Preprocessor and TREX (if applicable). Search SAP Support Portal for 'Error 5535' and 'ERR_TEXT_PREPROCESSOR_EXCEPTION' for relevant notes and patches.
3
Check the configuration parameters for the text search engine (e.g., TREX). This might involve checking parameters in transaction SM59 for RFC destinations related to TREX or specific TREX configuration files on the operating system level.
4
Ensure that the SAP kernel and any relevant components (like TREX) are at the recommended patch level as per SAP's guidelines for your S/4HANA version.
5
If resource contention is suspected, consider scaling up your hardware or optimizing other processes running on the server.
6
After making any configuration changes or applying patches, restart the relevant services and test the functionality.