Error
Error Code:
697
SAP S/4HANA Error 697: Preactive Key Already Exists
Description
This error occurs in SAP S/4HANA when the system detects an attempt to create or activate an object (e.g., a business partner, material, or specific configuration) that already has a unique identifier reserved or recorded in a 'preactive' state. It indicates that the key you are trying to use is not available for a new creation because it's already partially established or pending activation within the system.
Error Message
ERR_SQL_PREACTIVE_KEY_EXISTS
Known Causes
3 known causesDuplicate Data or Configuration Entry
An attempt was made to create a new record or system configuration using a key that already exists in a preactive state within the database.
Incomplete Prior Transaction
A previous creation or activation process failed or was interrupted, leaving a 'preactive' entry in the system that was not properly finalized or rolled back.
Concurrent System Operations
Multiple users or automated processes simultaneously tried to create or activate the same unique object, leading to one operation succeeding and others encountering the existing preactive key.
Solutions
Coming SoonDetailed step-by-step solutions for this error are being prepared. In the meantime, try these general troubleshooting tips:
General Troubleshooting Tips
- Check the error message carefully for specific details
- Review recent changes that might have caused the error
- Search for the exact error code in the official documentation
- Check log files for additional context
- Try restarting the application or service